Events Calendar

This class will teach you how to sustain customer loyalty by looking at every situation through the eyes of the customer, and then act accordingly. Skills you will learn include: Interacting professionally with every customer How to listen for problem-solving How to de-escalate conflict and search for win-win solutions Sign Up Now (Registration Key Code:

This class will help you understand how applying emotionally intelligent competencies benefit you by putting your best foot forward to seek wins with others. This class will help employees prepare for and perform in their role within a new team environment. You will learn how to master key behaviors that lead to amazing effects on

Learn how to strengthen your communication skills, set boundaries, and ask for what you want! This class will help you: Express your opinion with authority & tack Say “no” with confidence Project an image that is more self-assured & credible Sign Up Now (Registration Key Code: 2502)

In this class you will learn skills to take you to the top, including: Why EQ is a better predictor of success than IQ How to measure your own emotional intelligence How your mental states affect the behaviors you choose How increasing your own self-awareness leads to a higher emotional quotient Sign Up Now (Registration

This class teaches the skills necessary to have a successful job interview. This training will help develop your understanding of: The roles of the Interviewer and the Interviewee Making a good first impression The interview process An excellent closing and follow-up Sign Up Now (Registration Key Code: 2502)

This class teaches important steps to writing a resume that will get you noticed! This training will help you learn the methods used to: Identify your transferable skills based on life experiences Properly organize and construct your resume Powerfully describe your experiences, skills and achievements Review your resume for grammatical and formatting errors Tailor your

Project management is the process of leading the work of a team to achieve goals and meet success criteria at a specified time. The primary challenge of project management is to achieve all of the project goals within the given constraints. In this course, we will discuss the importance of the following topics: Communication Leadership

Conflict is a natural part of any team environment, and the true test for the strength of a team is how it ultimately handles conflicts and solves problems. This class helps prepare students to deal with difficult issues in a straightforward manner and to seek mutual understanding by spotting potential conflict, bringing disagreements into the