Events Calendar

This class will teach you how to sustain customer loyalty by looking at every situation through the eyes of the customer, and then act accordingly. Skills you will learn include: Interacting professionally with every customer How to listen for problem-solving How to de-escalate conflict and search for win-win solutions Sign Up Now (Registration Key Code: 2502)

Becoming an Assertive Communicator In this class, you will learn: The differences between being passive, assertive and aggressive. How to make sure your verbal and nonverbal messages are congruent. How to increase your confidence and project a more professional image. How to assertively face confrontation and solve problems while defending yourself from attack without losing

Learning Excel can be overwhelming. This class will help you learn how to set up a basic spreadsheet. Specifically, you'll learn: The anatomy of a spreadsheet How to arrange data for easier use and reading How to use basic formatting and Auto Fill Handle to save time How to insert/delete rows/columns and use basic calculation

Understanding finances is a large part of success in life. In this course, you will specifically learn about: How to spend money wisely How to avoid identity theft How to budget Sign Up Now (Registration Key Code: 2502)