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This class will teach you how to sustain customer loyalty by looking at every situation through the eyes of the customer, and then act accordingly. Skills you will learn include: Interacting professionally with every customer How to listen for problem-solving How to de-escalate conflict and search for win-win solutions. Sign Up Now (Registration Key Code: 2502)

This class teaches the skills necessary to have a successful job interview. This training will help develop your understanding of: The roles of the Interviewer and the Interviewee Making a good first impression The interview process An excellent closing and follow-up. Sign Up Now (Registration Key Code: 2502)  

This class teaches important steps to writing a resume that will get you noticed! This training will help you learn the methods used to: Identify your transferable skills based on life experiences Properly organize and construct your resume Powerfully describe your experiences, skills and achievements Review your resume for grammatical and formatting errors Tailor your

Applying for jobs online can be a challenge. During this class you will learn: How technology has changed the application process Job search tools that are available online How to complete and submit an online application Best practices for following up after submitting your application Sign Up Now (Registration Key Code: 2502)