Goodwill Industries of the Valleys

Events Calendar

Excel 103: Tables, Graphs & Charts

This is the third class in the Excel series to help you go beyond the creation of the basic spreadsheet. You will learn: Create and edit tables, graphs, and charts Filter and sort data Sign Up Now (Registration Key Code: 2502)

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Your Personal Best

This class will help you understand how applying emotionally intelligent competencies benefit you by putting your best foot forward to seek wins with others. This class will help employees prepare for and perform in their role within a new team environment. You will learn how to master key behaviors that lead to amazing effects on workplace relationships,

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Mental Health in the Workplace

This class provides an overview of how to recognize the symptoms of the most common and severe mental health problems. Topics covered include: Aggressive behavior Anxiety Depression Psychosis Self-harm Substance use Suicidal behavior Traumatic events Sign Up Now (Registration Key Code: 2502)

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Customer Service 101

This class will teach you how to sustain customer loyalty by looking at every situation through the eyes of the customer, and then act accordingly. Skills you will learn include: Interacting professionally with every customer How to listen for problem-solving How to de-escalate conflict and search for win-win solutions Sign Up Now (Registration Key Code:

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Resume Writing

Charlottesville Virginia Career Works 944 Glenwood Station Lane, Suite 103,, Charlottesville, VA, United States

Job Finding Workshop Series - Resume Writing Highlight your skills and ability. Join Juandiego Wade from the Albemarle County Job Center and create that perfect resume. Sign Up Now

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Customer Service 101

This class will teach you how to sustain customer loyalty by looking at every situation through the eyes of the customer, and then act accordingly. Skills you will learn include: Interacting professionally with every customer How to listen for problem-solving How to de-escalate conflict and search for win-win solutions Sign Up Now (Registration Key Code:

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Your Personal Best

This class will help you understand how applying emotionally intelligent competencies benefit you by putting your best foot forward to seek wins with others. This class will help employees prepare for and perform in their role within a new team environment. You will learn how to master key behaviors that lead to amazing effects on

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Assertive Communication Skills for Women

Learn how to strengthen your communication skills, set boundaries, and ask for what you want! This class will help you: Express your opinion with authority & tack Say “no” with confidence Project an image that is more self-assured & credible Sign Up Now (Registration Key Code: 2502)

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Developing Emotional Intelligence

In this class you will learn skills to take you to the top, including: Why EQ is a better predictor of success than IQ How to measure your own emotional intelligence How your mental states affect the behaviors you choose How increasing your own self-awareness leads to a higher emotional quotient Sign Up Now (Registration

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Nail the Interview; Get the Job

This class teaches the skills necessary to have a successful job interview. This training will help develop your understanding of: The roles of the Interviewer and the Interviewee Making a good first impression The interview process An excellent closing and follow-up Sign Up Now (Registration Key Code: 2502)

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Creating a Powerful Resume

This class teaches important steps to writing a resume that will get you noticed! This training will help you learn the methods used to: Identify your transferable skills based on life experiences Properly organize and construct your resume Powerfully describe your experiences, skills and achievements Review your resume for grammatical and formatting errors Tailor your

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Introduction to Project Management

Project management is the process of leading the work of a team to achieve goals and meet success criteria at a specified time. The primary challenge of project management is to achieve all of the project goals within the given constraints. In this course, we will discuss the importance of the following topics: Communication Leadership

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