Professional Communication
Becoming an Assertive Communicator In this class, you will learn: The differences between being passive, assertive and aggressive. How to make sure your verbal and nonverbal messages are congruent. How
Becoming an Assertive Communicator In this class, you will learn: The differences between being passive, assertive and aggressive. How to make sure your verbal and nonverbal messages are congruent. How
This class will teach you how to sustain customer loyalty by looking at every situation through the eyes of the customer, and then act accordingly. Skills you will learn include:
This class provides an overview of how to recognize the symptoms of the most common and severe mental health problems. Topics covered include: Aggressive behavior Anxiety Depression Psychosis Self-harm Substance