This class will teach you how to sustain customer loyalty by looking at every situation through the eyes of the customer, and then act accordingly. Skills you will learn include: Interacting professionally with every customer How to listen for problem-solving How to de-escalate conflict and search for win-win solutions Sign Up Now (Registration Key Code:

This class provides an overview of how to recognize the symptoms of the most common and severe mental health problems. Topics covered include: Aggressive behavior Anxiety Depression Psychosis Self-harm Substance use Suicidal behavior Traumatic events Sign Up Now (Registration Key Code: 2502)

Time management is defined as doing the right things in the right order…easier said than done when working in a world of competing priorities! This class will teach you how to: Plan and prioritize each day’s activities in a more efficient, productive manner Overcome procrastination quickly and easily Organize your workspace and workflow to make

This class provides an overview of how to recognize the symptoms of the most common and severe mental health problems. Topics covered include: Aggressive behavior Anxiety Depression Psychosis Self-harm Substance use Suicidal behavior Traumatic events Sign Up Now (Registration Key Code: 2502)

This class will teach you how to sustain customer loyalty by looking at every situation through the eyes of the customer, and then act accordingly. Skills you will learn include: Interacting professionally with every customer How to listen for problem-solving How to de-escalate conflict and search for win-win solutions Sign Up Now (Registration Key Code: 2502)

Becoming an Assertive Communicator In this class, you will learn: The differences between being passive, assertive and aggressive. How to make sure your verbal and nonverbal messages are congruent. How to increase your confidence and project a more professional image. How to assertively face confrontation and solve problems while defending yourself from attack without losing

Learning Excel can be overwhelming. This class will help you learn how to set up a basic spreadsheet. Specifically, you'll learn: The anatomy of a spreadsheet How to arrange data for easier use and reading How to use basic formatting and Auto Fill Handle to save time How to insert/delete rows/columns and use basic calculation

Understanding finances is a large part of success in life. In this course, you will specifically learn about: How to spend money wisely How to avoid identity theft How to budget Sign Up Now (Registration Key Code: 2502)

This class will help you understand how applying emotionally intelligent competencies benefit you by putting your best foot forward to seek wins with others. This class will help employees prepare for and perform in their role within a new team environment. You will learn how to master key behaviors that lead to amazing effects on workplace relationships,

Google is more than the world's most popular search engine. It's also a resource for many FREE web based services. In this class you will discover some popular Google services and how to set up a free Google account. Sign Up Now (Registration Key Code: 2502)

Applying for jobs online can be a challenge. During this class you will learn: How technology has changed the application process Job search tools that are available online How to complete and submit an online application Best practices for following up after submitting your application Sign Up Now (Registration Key Code: 2502)

This class teaches the skills necessary to have a successful job interview. This training will help develop your understanding of: The roles of the Interviewer and the Interviewee Making a good first impression The interview process An excellent closing and follow-up Sign Up Now (Registration Key Code: 2502)

This class teaches important steps to writing a resume that will get you noticed! This training will help you learn the methods used to: Identify your transferable skills based on life experiences Properly organize and construct your resume Powerfully describe your experiences, skills and achievements Review your resume for grammatical and formatting errors Tailor your

This class will help you understand how applying emotionally intelligent competencies benefit you by putting your best foot forward to seek wins with others. This class will help employees prepare for and perform in their role within a new team environment. You will learn how to master key behaviors that lead to amazing effects on workplace relationships,