Live Web Class This class will teach you how to sustain customer loyalty by looking at every situation through the eyes of the customer, and then act accordingly. Skills you will learn include: Interacting professionally with every customer How to listen for problem-solving How to de-escalate conflict and search for win-win solutions. Sign Up Now

Live Web Class Learn how to strengthen your communication skills, set boundaries, and ask for what you want! This class will help you: Express your opinion with authority & tack Say “no” with confidence Project an image that is more self-assured & credible.   Sign Up Now

This class will help you understand how applying emotionally intelligent competencies benefit you by putting your best foot forward to seek wins with others. You will learn how to help employees prepare for and perform in their role within a new team environment. You will learn how to master key behaviors that lead to amazing

Live Web Class Applying for jobs online can be a challenge. During thie class you will learn: How technology has changed the application process Job search tools that are available online How to complete and submit an online application Best practices for following up after submitting your application Sign Up

Being positive when thing are negative is not always easy.This class will teach you how to keep perspective during stressful times and offers 6 tips to help you stay positive. Sign Up

Conflict is a natural part of any team environment, and the true test for the strength of a team is how it ultimately handles conflicts and solves problems. This class helps prepare students to deal with difficult issues in a straightforward manner and to seek mutual understanding by spotting potential conflict, bringing disagreements into the

This class teaches important steps to writing a resume that will get you noticed! This training will help you learn the methods used to: Indentify your transferable skills based on life experiences Properly organize and construct your resume Powerfully describe your experiences, skills and achievements Review your resume for grammatical and formatting erros Tailor your

Live Web Class In this class you will learn skills to take you to the top, including: Why EQ is a better predictor of sucess than IQ How to measure your own emotional intelligence How your mental states affect the behaviors you choose How increading your own self-awreness leads to a higher emotional quotient. Sign

Live Web Class Google is more than the world's most popular search engine. It's also a resource for many FREE we-based services. In this class you will discover some popular Google services and how to set up a free Google account. Sign Up Now

Live Web Class Project management is the process of leading the work of a team to achieve goals and meet success criteria at a specified time. The primary challenge of project management is to achieve all of the project goals within the given constraints. In this course, we will discuss the importance of the following

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Live Web Class This class teaches the skills necessary to have a successful job interview. This training will help develop your understanding of: The roles of the Interviewer and the Interviewee Making a good first impression The interview process An excellent closing and follow-up Sign Up Now

Time management is defined as doing the right things in the right order…easier said than done when working in a world of competing priorities! This class will teach you how to: Plan and prioritize each day’s activities in a more efficient, productive manner Overcome procrastination quickly and easily Organize your workspace and workflow to make

This class will help you understand how applying emotionally intelligent competencies benefit you by putting your best foot forward to seek wins with others. You will learn how to help employees prepare for and perform in their role within a new team environment. You will learn how to master key behaviors that lead to amazing

This class will teach you how to sustain customer loyalty by looking at every situation through the eyes of the customer, and then act accordingly. Skills you will learn include: Interacting professionally with every customer How to listen for problem-solving How to de-escalate conflict and search for win-win solutions. Sign Up Now